AT BETTERMED MEDICAL CONCIERGE our Personal Liaison Managers are on hand to help discreetly guide and support you in navigating your individual healthcare requirements. From out-of-hours doctor services, consultant video calls, fertility treatments, health screening, mental health, addiction, and cancer diagnoses, our team will work with our network of medical experts to ensure your healthcare provision is tailored to your lifestyle and budget.


  • Fast track and Priority consultations
  • Need support and don’t know where to turn
  • Intelligence on clinical trials, advanced cancer therapies and genetic sequencing
  • Home and office medical treatment visits
  • Private opinions and treatment options for those with a new diagnosis
  • Wish to optimise their medical insurance with our medical management programme
  • Health screenings: chest X-ray, ECG, CT lung and MRI brain scans
  • In-home nursing and care services

Bespoke hospital experience requests:

  • Decor, catering, linen, towels & floristry etc.
  • Transport: Including private jets and chauffeurs Accommodation: Luxury hotels to deluxe apartment rentals
  • Security personnel One to one private nursing for recovery
  • Private midwives and maternity nurses
  • Bespoke medical management on request.

Through our extensive and expanding network of world-leading experts, Bettermed Medical Concierge offers priority consultations across all medical and well-being specialisms including, but not limited to:

  • Oncology
  • Cardiology
  • Paediatrics
  • Orthopaedics
  • Gynaecology
  • Fertility
  • Cosmetic surgery
  • Mental health

We are pleased to offer you the chance to have the healthy

What We Do?


Recommending the professional ones for treatment options and doctors


Suggesting related with estimated costs for treatments and procedures


Assisting both the evacuation and repatriation


Arranging medical appointment in less than 24 hours


Organizing flights and other accommodations


Managing airport transfer


Providing multi-language interpreters


Selecting food and beverages or dietary according to patient’s religion and faith

Post-treatment service

Getting post-treatment service

Other services

Other services as per requested

Service Recipient Says

Thank you to Bettermed, to dr. Puspa and team for being a reliable medical services company. I will always choose Bettermed for SWAB-PCR Home Service.

Y.W Seto Jakarta - Indonesia

Protokol kesehatannya berjalan dengan baik, petugasnya ramah dan sopan bgt, lengkap loh APD dan peralatan pendukungnya, So happy, Thank youuu bgt Mba!

Pramita A.R Jakarta - Indonesia

Thank you for being helpful and reliable! Excellent Home Care Service, especially during challenging times like today.

Moh. Dana Putra G Jakarta - Indonesia

Thank you @bettermed.id rekomen banget deh ini akuu kalau mau SWAB PCR homecare. Terbaik yang selalu Fast response dan selalu datang on time ke lokasi!

Agustina Anggri Jakarta - Indonesia